General questions
Ideas, feedback about the game and anything else about the site.
Usual reply: within two working days
Messages across the water
Contact Kaovao Bass Inlet
Pick the address that fits your question and write to us by email. The site has no form: your message goes straight from your own mail app to our team.
Player support
The Tide Window, defenders, controls, display problems or a score that looks wrong.
Usual reply: within one working day
Privacy
Browser storage, hosting logs or a request about your personal data.
Usual reply: within five working days
Legal
The terms, intellectual property or formal notices.
Usual reply: within five working days
Accessibility & feedback
Something hard to read, reach or use? Tell us and we will look at it.
Usual reply: within two working days
Operator
Kaovao Bass Inlet is developed and operated by GAMPROTECT LTD.
GAMPROTECT LTD
Support hours
Monday to Friday, 08:00–18:00 UTC. We answer players from every time zone; messages sent at the weekend are handled on the next working day.
What to include
- Your browser and its version
- Your device and operating system
- The site language you were using
- The wave or screen where the problem appeared
- A screenshot, if you can attach one
Never send us
- Passwords or login codes
- Bank card or payment details
- Copies of identity documents
- Anything about another person without their consent
Before you write
Is there a contact form?
No. Email is the only channel, so you keep a copy of everything you send.
Can you restore my best score?
No. Scores live only in your browser and never reach our servers.
Do you answer in other languages?
We reply in English, and we will do our best with messages in the other site languages.
Can I suggest a new defender?
Yes, please do. Ideas go to the general address and are read by the team.
Please never include passwords, payment details or identity documents in an email. Read how we handle messages in the Privacy Policy